| | | Location: Home» Dell Laptops » Laptop Computers » DELL STUDIO 15 NOTEBOOK- Graphite Grey with Black Trim Glossy, widescreen 15.4 inch display , Intel CoreTM 2 Duo T5750 2.00GHz, Intel Graphics Media Accelerator X3100 , 2 GB DDR2, 160 GB SATA HD, CD / DVD Burner, Wireless-G Card , Integrated 2.0M Pixel Webcam, Integrated Finger Print Reader, Microsoft Works, Windows Vista Home Premium, Dell Care Plus Warranty and service plan | |
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DELL STUDIO 15 NOTEBOOK- Graphite Grey with Black Trim Glossy, widescreen 15.4 inch display , Intel CoreTM 2 Duo T5750 2.00GHz, Intel Graphics Media Accelerator X3100 , 2 GB DDR2, 160 GB SATA HD, CD / DVD Burner, Wireless-G Card , Integrated 2.0M Pixel Webcam, Integrated Finger Print Reader, Microsoft Works, Windows Vista Home Premium, Dell Care Plus Warranty and service plan | 
 enlarge | Brand: Dell
Category: Personal Computer
Buy New: $1,099.00
Rating:  3 reviews
Sales Rank: 8765
Media: Personal Computers
Operating System: Windows Vista Home Premium
CPU Manufacturer: Intel
CPU Speed: 2
CPU Type: Intel Core 2 Duo
Processors: 1
System Memory: 2
Memory Type: DDR2 SDRAM
Hard Drive Size: 160
Model: studio 15
UPC: 026020003708
EAN: 0026020003708
ASIN: B001DN83ES
Availability: Usually ships in 4-5 business days
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| Features:
| • | Graphite Grey with Black Trim Glossy, widescreen 15.4 inch display | | • | Intel CoreTM 2 Duo T5750 2.00GHz, Intel Graphics Media Accelerator X3100 | | • | 2 GB DDR2, 160 GB SATA HD | | • | CD / DVD Burner, Wireless-G Card , Integrated 2.0M Pixel Webcam, Integrated Finger Print Reader | | • | Microsoft Works, Windows Vista Home Premium |
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| Editorial Reviews:
Product Description
DELL STUDIO 15 NOTEBOOK- Graphite Grey with Black Trim Glossy, widescreen 15.4 inch display , Intel CoreTM 2 Duo T5750 2.00GHz, Intel Graphics Media Accelerator X3100 , 2 GB DDR2, 160 GB SATA HD, CD / DVD Burner, Wireless-G Card , Integrated 2.0M Pixel Webcam, Integrated Finger Print Reader, Microsoft Works, Windows Vista Home Premium
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| Customer Reviews:
USB Printer Issues - Customer as Test Pilot November 1, 2008
S. Lazo (WA)
3 out of 3 found this review helpful
Twenty hours over two weeks with Dell support and others and the computer (Studio 15 1536) is on its way back to Dell. New HP printer would not print via USB, HP and Dell could not solve the issue. Bought a Dell printer upon recommendation from Dell. This printer would not print from USB, even after hours of remote support from Dell. In the eleventh hour, Dell wanted one more try after Dell assisted in removing all biz software and files prior to return (F8 option to restore to factory image not available). I appreciate it - but I am not getting paid to debug Dell's computers. Indeed, I paid for a computer that worked, i.e., could print. If a Dell computer cannot print as shipped, then don't ship it. If the problem is a known problem, then let the consumer know immediately - not after numerous phone calls, disconnects, purchases of new Dell equipment, software upgrades, etc. Dell should not use its customer base as test pilots. While I have bought numerous Dell computers (at least 4), I cannot continue given this experience of their "test pilot" policy.
Design flaw October 13, 2008
Edward Freeman (Pinckney, MI)
1 out of 1 found this review helpful
I purchased the Dell studio 15 stright from Dell because my son recommended it as a good buy. NOT...I do not recommend you purchase this unit for three reasons.
1. Customer Service or lack of....Hours of repeating the same ol information to the folks in Calcutta India with names like, Susan, Daniel, Robert or Michelle...the robot that you get first does speak good english but has a one track mind.
2. The studio 15 speaker grill above the key pad is put in place with a couple weld units which gives the grill the appearance that it has been hit with a ball pein hammer in a couple places..it can be slightly wavey to very wavy to looking like big dents. I have just recieved my third computer and all have dents. All after the folks in India have assured me that my next computer will be dent free....if the dents are real bad I think it causes issues with the touch pad such as the dvd unit trying to eject a disk at random times when there is no disk in the unit.
3.Dell charged me $79.00 for McAffe and never informed me at the time of purchase that this was going to be an add on. When I called back and told them I didn't order McAffe they told me I had to take it anyway. When I told them I was going to complain to the Attorney General for the state of Michigan they gave me a supervisor who in turn gave me $50.00 off my purchase price which I have yet to receive.
All in all it's been a bad experience for me and I would
not purchase another Dell...
Edward
Worst laptop ever!!! October 1, 2008
Aleksandar Popovski (Fort Wayne, IN)
2 out of 3 found this review helpful
I purchased this computer new at the beginning of August as a gift for my sister in Europe. We were watching a DVD on the machine with my sister and noticed that the sound of the computer is too faint even at maximum volume. I took the computer back to the U.S. to have it fixed. I first spent 2 hours on the phone with a technician who updated my sound drivers (something I had already done and told him so). Since that didn't work, he sent a technician over to replace the speakers.
The first technician was sent only screws. The second technician replaced the speakers, which did not solve the problem, and damaged the laptop in the process. The third technician "repaired" the second technician's damage. Unfortunately, the sound stopped working completely after that. I have spent over 6 hours on the phone with DELL, spoke with 3 different supervisors. I only wanted to return the system and get my money back. They refused to return the computer and wanted to give me a refurbished machine in return. BEWARE when you buy, because you are purchasing the worst product on the market from a very incompetent customer service company.
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